Information on “Right of Withdrawal/Revocation”
Consumers have the following Right of Withdrawal
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Right of Withdrawal/Revocation
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire fourteen days from the day on which the contract was concluded.
To exercise your right of withdrawal, you must inform us (Katrin Johanna Tebbe, Tegernseer Straße 52, 83734 Hausham, Germany, kontakt@deutschbykatrin.com) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of your right of withdrawal before the withdrawal period has expired.
Effect of exercising your Right of Withdrawal/Revocation
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this reimbursement as you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees as a result of this reimbursement.
If you requested that the services begin during the withdrawal period, you shall pay us an appropriate amount corresponding to the proportion of the services already provided up to the time when you inform us of your exercise of the right of withdrawal in relation to this contract, compared with the total scope of the services provided for in the contract.
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The right of withdrawal expires in the case of a contract for the provision of services, among other circumstances, once the entrepreneur has fully performed the service, provided that the entrepreneur began performing the service only after the consumer had given their express consent and, at the same time, confirmed their acknowledgement that they would lose their right of withdrawal once the contract had been fully performed by the entrepreneur.
Unless otherwise agreed by the parties, the right of withdrawal does not apply, pursuant to Section 312g(2) of the German Civil Code (BGB), among other cases, to contracts for the provision of services related to leisure activities where the contract specifies a particular date or period for the performance of the services.
See below: Muster-Model Withdrawal/Revocation Form
Model Withdrawal/Revocation Form
If you wish to withdraw from the contract, please complete this form and return it to us.
To:
Katrin Johanna Tebbe, Tegernseer Straße 52, 83734 Hausham, Germany
kontakt@deutschbykatrin.com:
– I/We hereby give notice that I/we withdraw from the contract concluded by me/us for the provision of the following service:
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– Ordered on ………….. / Received on ……….
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– Name of consumer
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– Address consumer
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– Signature consumer (only if a hardcopy is posted)
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– Date
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(*) Delete as appropriate
Contact details consumer:
Phone no.:
E-Mail:
Any questions?
Feel free to contact me at: kontak@deutschbykatrin.com